Privacy Policy

Eden Lakes Dental
9613 Anderson Lakes Pkwy, Eden Prairie, MN 55344 — Website Privacy Policy
Effective date: June 1, 2026

 

Notice regarding HIPAA & protected health information
This Privacy Policy governs information collected through our website only (edenlakesdental.com). The collection, use, and disclosure of your protected health information (PHI) as a dental patient is governed separately by our HIPAA Notice of Privacy Practices, which is provided to you at your first visit and available upon request at our office. For questions about your patient records or PHI, please contact us directly at (952) 941-0470.
 
Contents
 
1. Information we collect
 
2. How we use your information
 

3. SMS messaging

4. Disclosure of your information

5. Data security

6. Accessibility

7. Your rights

8. Changes to this policy

9. Contact us

1. Information we collect

When you visit or interact with our website, we may collect the following types of information:

Information you provide directly

  • Name, email address, and phone number submitted through our contact or appointment request forms.
  • Any messages, descriptions, or other details you include when contacting us.

Information collected automatically

  • IP address and general location data.
  • Browser type, device information, and operating system.
  • Pages visited, time spent on the site, and referring website or search query.

SMS messaging data

  • If you opt in to receive SMS messages, we collect your mobile phone number and message content for the purpose of appointment reminders and dental care communications.
2. How we use your information

We use the information we collect to:

  • Respond to your inquiries and schedule appointments.
  • Send appointment reminders, follow-ups, and relevant communications via SMS and email.
  • Improve our website experience based on usage patterns and feedback.
  • Comply with applicable legal obligations and protect our rights.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. SMS messaging

By providing your mobile phone number and opting in, you consent to receive SMS messages from Eden Lakes Dental related to your dental care, appointment reminders, and other relevant communications.

SMS program details
Opting out: Reply STOP to any message to unsubscribe at any time.
Help: Reply HELP for assistance or contact us at (952) 941-0470.
Message frequency: Varies based on your appointments and interactions.
Rates: Message and data rates may apply depending on your carrier and plan.
 
4. Disclosure of your information

We do not sell or rent your personal information. We may share your information only with:

  • Service providers who assist us in operating the website and delivering communications (such as SMS messaging platforms and analytics tools), under confidentiality obligations.
  • Legal or regulatory authorities when required by law or to protect our legal rights.

Our website uses the following third-party services that may collect data independently:

Google Analytics / Google Tag Manager
Website analytics 
Facebook / Instagram (Meta)
Social media links 
 
5. Data security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Accessibility

We are committed to ensuring our website is accessible to all users, including those with disabilities. If you experience any difficulty accessing content or services on our website, please contact us at (952) 941-0470 and we will do our best to assist you.

7. Your rights

Depending on your location, you may have the following rights regarding your personal information collected through this website:

  • The right to access the personal information we hold about you.
  • The right to request correction of inaccurate information.
  • The right to request deletion of your personal information.

The right to opt out of analytics tracking via the

Google Analytics Opt-out Browser Add-on ↗.

To exercise any of these rights, please contact us at (952) 941-0470.

For rights related to your patient health information, please refer to our HIPAA Notice of Privacy Practices.

8. Changes to this policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will reflect the most recent revision. We encourage you to review this policy periodically. Your continued use of our website after any update constitutes acceptance of the revised policy.

9. Contact us

If you have questions or concerns about this Privacy Policy, please contact us:

Eden Lakes Dental
9613 Anderson Lakes Pkwy, Eden Prairie, MN 55344

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